Shipping policy
Shipping Policy
Processing & Production Time All products are made to order. Please allow 2–5 business days for production before your order ships.
Shipping Times Once dispatched, estimated delivery times are:
- Netherlands & Belgium: 2–4 business days
- Rest of EU: 3–7 business days
- United States: 5–10 business days
- Rest of world: 7–14 business days
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Split Shipments Orders containing multiple products may be shipped in separate packages. This can occur when items are produced at different facilities or completed at different times. As a result, you may receive more than one delivery for a single order. Each shipment will have its own tracking number, which will be sent to you by email as soon as it's dispatched.
Tracking Once your order ships, you'll receive a tracking number by email so you can follow your delivery.
Delays Delivery times are estimates and may be affected by carrier delays, customs processing, or high-demand periods. We appreciate your patience.
Questions? Contact us at brian@thinkingepic.com